Showing posts with label Process Improvement. Show all posts
Showing posts with label Process Improvement. Show all posts

Thursday, October 30, 2014

You Can't Always Get What You Want, But You Can Always Get Back in the Game

I haven't been writing because of one very important, all-consuming project. We celebrated a few CEOs who have transformed their companies. Now that project is over, and I can sit back and strategize my next move.

Funny-- I thought I knew what my next move was.
Until a few weeks ago, it was absolute. Today...it is no longer an option.


When I realized that, I was so disappointed that I was angry. Embarrassingly, it took me two weeks to get through the "if I can't do this, I don't want to do anything" slump.

The only way I got through the slump, was by reframing this let down as an opportunity. That might seem like a comfort mechanism, but that's not what it is--and that's not why I did it.

I did it, I intentionally reframed the situation, because I know that it is a good way out of slumps. I know that people who do that are more successful and happier than people who don't. I know that people who intentionally reframe challenges tend to be more grateful and more resilient. And I want to be both of those in increasing measure as I age.

So I reframed. I said, "The best thing about not getting what I wanted was..."

Was that it forced me to want something else. It forced me to ask myself what my non-negotiables are, and to let go of brand names, titles, locations and salaries in order to find a good fit for my passions and talents.

The best thing about not getting what I wanted, is that I found out what I care about, what I'm willing to fight for, and even what I'm worth. Sometimes when you slip easily from one stage of life into the next, you don't have to ask those hard questions. Slipping into something is a whole different exercise than climbing into something, but I won't bother tracing that metaphor out right here.

So it was a good thing, not getting what I wanted.



Tuesday, September 30, 2014

Not Happy? Relaaaxxx. Or Don't...It Hardly Matters

In an ongoing dialogue with my laptop, the General Social Survey and RStudio, I have uncovered another simple measurement: hours spent relaxing on a typical work day and reported levels of happiness.

If you look at the first column in the table below, you will find the number of reported hours spent relaxing per typical work day for a survey respondent. Then, the following three columns are the respondent's reported levels of happiness, with "1" corresponding to "Very Happy", "2" corresponding to "Pretty Happy," and "3" corresponding to "Not Too Happy."

The people who are relaxing 0 hours a day, myself included, are by and large reporting themselves as being "Pretty Happy."

The happiest people? Around 40% of the "Very" happiest people report having three to four hours of relaxation per typical work day. But then again, look at the "Very Unhappy" people in column 4: they majority of them relax two to five hours a day, too!!

So happy people and unhappy people alike seem to relax. It doesn't have much of a relationship to happiness, whatever the yoga studios are telling us.


Tuesday, September 16, 2014

Tip of the Day: 4 Easy Steps to Doing Anything Better


Today, my tip is about improving your work life (and eventually, your personal life, too). It's 4 easy steps involving planning, communicating, doing the plan and reviewing the plan for improvement. It could also be build, reveal, share and improve.

4 Easy (EASY!) Steps:
  1. Plan
  2. Communicate
  3. Do
  4. Refine
Each of the four stages has its own components.

For Planning, you need to make sure that:

  • The plan fits your overall goals for the project / organization
  • The plan fits within your values (i.e. timeliness, excellence, providing more than was asked for)
  • The plan has clearly defined what will be done, who will do each part, when each part will be done, and what resources/information is necessary to start / finish the project
For Communicate, you have to make sure that you communicate your plan to

  • The people above you,
  • The people affected by your decisions or waiting on your project,
  • The people working with you who need to do some part of the plan, and
  • The people outside of the organization that might need to know.

Figuring out who will be affected by your plan, and who is waiting on it is a good process.

For Doing the Plan, you have to have a good to do list that is clear and in logical order. Nobody can do everything at once. Do you shampoo your hair, dry your hair and then put conditioner in it? No! There is a sequence that makes everything more efficient!
  1. First, do this.
  2. At the same time, start this.
  3. Then, once #1 has been completed, do this.

Some things can be done simultaneously (at the same time), but other things happen sequentially (one followed by another). You should draw "Flow Charts" to figure out where the bottle necks will be in your plan, and make sure that you address potential obstacles early on.

For Refining the Plan, you want to think about the process you used, the people and situations you took into account as you communicated and performed each task.

Ask:

  • Where did you lose time?
  • Who did you have to wait for before getting started?
  • What made the plan hardest to accomplish?
  • What do you know now that can help you next time you do something?

The planing process can help you in personal and professional matters. From the way you make your breakfast (do you start the stove fire first or get your ingredients out of the refrigerator first), to the way you schedule your free time (do you set personal goals for the 1-year, 5-year, 10-year?), to the way you respond to emails from colleagues and employers.

The more often you take your "PROCESS" outside of your head and put it on paper to analyze, the more improvement you will see over time.

Friday, September 12, 2014

Carrying Mattresses and Improving Processes

The people who ought to know the most about process baffle me with their disinterest in having one.

Process be not intuition. Or the other way around. Or both.

Intuition is unsafe, imho. Like institutional memory, it's hard to improve intuition. It's a gut feeling that comes from the same place that brings you bias, prejudice and a yearning for Snuggies.

Processes can be refined.
Intuition fails, and does so with an unshakable sense of righteousness.

I'm all for good, improvable processes. I work in the right place for it, too. At a center for quality, efficiency and competitiveness.

Meanwhile, in the second week back on campus at Columbia, we had a protest outside Low Library today. People carrying mattresses to support the student who was raped, and who has decided to make visible what would have otherwise been an invisible burden.

She is making it artistic. Making something felt into something seen. Would that we all had the craft for that. Or the will. Or both.

I talked with my favorite coworker, who used to be in publishing, about why I love NYC. I said, and I quote myself here, "I want to live and to be and explore. To feel what there is to feel in life. Just like every other twelve year old girl."

No, but really. I've found myself here, even if I wasn't lost before I got here. My colors have become deeper, my feelings stronger (or at least more obvious and interesting to me).

No, it's more than even that. I'm taking sides here. For some things and against others. I'm choosing things and rejecting things (people, too). I'm more well-defined than I've ever been and I fell less changeable.

Those may be the words that I look back on in twenty years with grief and self-pity. But somehow, I doubt it. I doubt that I'll look back on this time with anything but admiration and gratitude.